Whenever you have questions about every online shop’s policy you would always check FAQ’s before sending them an email. Doing that would make your buying process more convenient. If you resort to sending them an email, waiting 24-48 hours is like to happen. Doing so might ruin your excitement of buying that product. This is a very important page of every online shop to guide customers in their buying process. This page addresses the questions and concerns of your customers and potential customers. This serves as a self-support service for your customers as well. Which leads to fewer emails sent to your inbox. Answer your customer’s question, without them asking you!
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